- We want you to be fully satisfied with your purchase. If you are not happy with the product, you may return it in accordance with our Return Policy:

- Products must be returned within 30 days of receipt.

- Items must be in their original packaging, unused, and in resellable condition.

- Shipping fees for returns are the responsibility of the customer unless the return is due to a defective product or an error on our part.

- To initiate a return or for more information, please contact us at support@aerstreamh2o.com.

 

Warranty

All products come with a 12-month warranty, starting from the date of delivery. The warranty covers manufacturing defects but does not cover damages caused by misuse, accidents, or unauthorized modifications. Water & air filters are excluded from warranty unless there is manufacturing defect. If you encounter an issue with your product, please contact us at support@aerstreamh2o.com for assistance.