AERstream Customer Care

AERstream GW Pro can produce up to 10 liters (2.6 gallons) of water per day, depending on the environmental temperature and humidity.

AERstream GW Pro is equipped with an activated charcoal air filter and a multi-stage water filtration system, consisting of three separate cartridges. To maintain optimal water quality, we recommend replacing both the air filter and the water filter cartridges approximately every 2,000 liters, or 550 gallons. On your dashboard, a replacement light will appear letting you know to replace your filters. If you have any additional questions regarding filter replacement, please contact us at support@aerstreamh2o.com.

The machine automatically produces water at a temperature of 12–16°C (53–61°F). The real-time water temperature is also displayed on the machine's display panel.

AERstream GW machine does not come with a built-in power battery. However, any portable power bank or power station with an AC outlet and a minimum output of 300W will work with the machine. If you need further assistance, please contact us at support@aerstreamh2o.com.

Yes. All AERstream GW products come with a 12-month warranty*

*See terms and conditions section

Yes, we offer international shipping for all orders. Please note that additional taxes and duties may apply, depending on the customs clearance process of the destination country.

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.